Send In. Save Big.
Ship us your existing controller, pick your upgrades, and skip the cost of a new shell. Mail-in builds save an average of $50+ over a full custom.
How It Works
FOUR STEPS / START TO FINISHBuild your controller in the customizer below. On Xbox, hit Mail-In at the bottom to reduce the price. PS5 has its own send-in builder at the reduced rate.
Pack your OEM controller and pad it heavily so nothing shifts in transit. Check the eligibility list before you ship.
Mail it to our Davison, MI shop. Drop a note with your order number inside the box so we can pair it instantly.
We build, test, and ship your new custom controller back to you. That's it.
How To Ship It In
DO THESE THREE THINGSMon-Fri 9am-4pm EST · 810-201-4769
Cinch Gaming 8521 East Coldwater Davison, MI 48423
- Your OEM ControllerAn OEM Xbox Series, PS5, or PS4 controller — see the eligibility list below.
- A Note With Your Order #Write your order number on a slip of paper so we can match the controller to your build instantly.
- Padding On All SidesWrap it in bubble wrap or foam so nothing shifts. Shipping damage is on the carrier — over-pad it.
Check Before You Ship
OEM HARDWARE ONLYWe Can Customize
- Xbox Series X | S — OEM only
- PS5 DualSense (standard)
- PS4 DualShock (OEM)
We Can't Accept
- Xbox One controllers
- Xbox Elite (any version)
- PS5 DualSense Edge
- Third-party / clone shells
Start Your Build
PS5 · XBOX · PS4 SEND-IN
Mail My Controller In
Build your controller in the customizer, then select MAIL IN at the bottom to drop the price. Ship us your existing controller and we handle the rest.
