I’ll admit I’m typically not one to leave reviews but I felt obligated to do so here. I purchased a custom cinch PS4 controller about 3 months ago. I also have an Xbox elite 1 and elite 2 controller. Rear buttons/paddles are a must for my style. I took a chance on ordering a cinch with rear buttons instead of paddles (I’ve only ever used paddles) and wow, the placement and feel is amazing. You will never accidentally press them as they require a little force to press. With that said, they are still easy to press. It’s literally the perfect balance. I also opted to go with the “mouse click triggers” and now I could never do without them. For a shooter, these are a must! I absolutely love this controller but this isn’t the sole reason for this review.. It’s very rare these days to deal with a company that seems to care and even go out of their way to help me improve my gaming ability.. case in point: I had to return this controller for repairs recently because of an issue that I caused. The person handling my claim (Phil Whitman) went WAY above and beyond what I expect when dealing with warranty/repair issue these days. I guess I’m just used to copy/paste generic replies that most companies do. Phil told me he looked at the damage on my controller and knew immediately that I was holding/gripping it incorrectly. Not only did he point that out to me he also went into long detail explaining what changes I should make and he also offered further tips to help improve my aim and score. We exchanged numerous long emails and I have to say he was exactly right. My new positioning/grip gives me MUCH more control and precision. Thanks Phil! I received the repaired controller and I’m back in my comfort zone. My Xbox Elite 2 controller is now back where it belongs, in the original case in my closet. Ok ok, I won’t bash the Elite 2 because it has been completely fine for me but the custom Cinch PS4 controller just fits/feels so much better for me personally. Give these guys a try, you WON’T be disappointed! Bought for my son as he’s massively in to gaming. Shipped to the UK, Shipping price was good and arrived in good time I had been looking for a new ps4 controller that had back buttons and quick trigger functions for playing COD. I talked with Phil Whitman from cinch and that’s all it took, he talked me thru all the functions and features of their controllers. I customized my ps4 controller to my liking. Shipping was fast and the controller is awesome! I highly recommend going with a cinch controller! I have only been playing with this controller for one day, but my initial thoughts are very positive. The controller is lightweight and soft, the action buttons are in the perfect position for my hands, and the controller cosmetically looks fantastic! If I were to build my own controller I would personally recommend getting the 4 action buttons as opposed to the two, but other than that my initial reaction to the controller is great! This is the second controller I’ve bought from you guys and it’s great !! The durability is WAY BETTER then your competitor made a great Christmas present. keep doing what you guys are doing ! Love the feel This controller is really good! It helps me soo much in BO4. Makes my experience on the game fun! Worth every penny! Clean clicks Grippy ridges are nice…still gets slick with prolonged use but better than stock back plate Looks cool feels great. Def delivers as advertised. Priced with the competition but after a week I’m not sold on the value. Still glad I bought it. Would be nice to get confirmation email when purchased and then tracking when shipped. Love it! Love it ! Love it! Controller arrived in 2 business days with regular shipping, and the product is as expected, functions properly and improved my gameplay and comfort Controller itself is fantastic, way better than scuff and battle beaver Tool is good. I wish there was an outer channel for the trigger lock screw so that you don’t accidentally slip the tool inside the controller over and over. This would help tremendously. The net is on the side where the controller goes. Not sure if it’s supposed to be like that but seemed backwards to me. Still a legit case though. Button is fantastic! It feels very well made, durable and looked so good with the lights on. Well done with these! Overall this product is amazing! I would say the best available at this moment. Build quality is superior and back buttons are literally perfect placement and resistance. Well done Cinch! The Cinch Grips are good. Maybe a little on the “Tacky” side, but great grips. Overall, I love Cinch controllers. I am someone that has owned most of the custom controllers on the market, and even built my own. I find Cinch to be superior to all the others on the market. My only complaint is the action buttons need more space between them. Tastes great! Doesn’t dissolve very well. Someone needs to fire the person who printed the llabelsout. You can’t even read the nutritious facts and how to use part of it. Love the case. Sort of hard to insert the controller behind the netting Ummmm good idea, but no instructions on how to change them.. Very comfortable and helps with hang sweat Not as shiny in person but still sexy I sent in my controller for repair, got notified when they received it, they immediately fixed it and sent it back, and let me know when it was on the way. This is my 3rd time doing business with Cinch, and every time has been 10/10. Great feel very responsive I thought that the rear grip would help with sweaty hands but actually had the opposite effect for me they sweat more it’s still a nice feel though All around a great controller Buttons are great! So easy to reach and use. Middle of the road thumb sticks. Nothing special about them, but nothing special really needs to be done with them. They work perfectly. Grip gives off a little bit of a “sticky” feeling on your hands, but still works well enough. Received the controller with something broken in the right stick, but they ended up fixing it for no charge. The controller works great. Been using it for about a week and am VERY happy with it. As of now, I’m liking buttons a lot better than paddles. I put 4 buttons on the back and they are all very easy to reach and to push. Awesome job guys! Great quality ! Perfect Cool Amazing work, even when i didn’t receive my confirmation email the support team was still very helpful with notifying me of the progress of my order. Great quality controller. Awesome customer service. Extremely impressed with this product and this company. I could not have asked for a better controller. The feel and the placement of the action buttons is perfect, and that red LED underglow my controller has now is dope. Way better than scuf paddles. The button are super easy to access couldn’t be happier Best gaming grip on the market. Super comfortable Super comfortable Freakin best controller I have ever purchased. Way better than scuf. Worth every penny. Will definitely buy again. The back buttons feel really clean. This is my second cinch controller, had the first one for 2 and a half years. really happy with both of my controllers ordered custom buttons, they work great, not sticky whatsoever. i ordered a black trim, looks very clean and well done